For best experience please turn on javascript and use a modern browser!
You are using a browser that is no longer supported by Microsoft. Please upgrade your browser. The site may not present itself correctly if you continue browsing.
Amsterdam Center for Language and Communication ACLC

Two-step verification via Microsoft Authenticator

To access Microsoft 365, activate two-step verification once via the Microsoft Authenticator app.

Before you begin: Use an incognito window 

You might still be logged in with another account (for example, from another organization). To avoid errors, we recommend performing the setup in an incognito window. An incognito window is a private browser window where your browsing history is not saved. 

How to open an incognito window: 

  • In Chrome: Click the three dots in the top right > New incognito window 
  • In Edge: Click the three dots in the top right > New InPrivate window 
  • In Safari (Mac): Click File > New Private Window 

Setting up two-step verification 

  1. Download the Microsoft Authenticator app on your phone from the Google Play Store (Android) or App Store (iOS). Allow the app to access your camera and send notifications. 
  2. Open the incognito window and go to: https://aka.ms/mfasetup. 
  3. Log in with your UvA email address. 
  4. Click on Add sign-in method and choose Authenticator app. 
  5. A QR code will appear. 
  6. Open the Microsoft Authenticator app on your phone. 
  7. Tap the plus sign or Add account. 
  8. Choose Work or school account. 
  9. Scan the QR code with your phone. 
  10. After scanning, Microsoft will ask for verification. You will receive a notification on your phone. Approve it. 
  11. Your account is now successfully linked. 

Perform a reset for Microsoft Authenticator

Are you experiencing issues with two-step verification? In order to reset your two-step verification or temporarily exclude yourself from two-step verification please follow these steps.

  1. Open a browser and go to https://id.uva.nl.
  2. Click on 'I want to reset my Two-step verification (MFA)'.
  3. Log in using your UvAnetID (without @uva.nl) and password.
  4. Choose 'Reset two-step verification for Microsoft 365'.  
  5. As soon as you click on this options an e-mail will be sent to your private e-mail address. Enter the activation code you receive on the web page.
  6. Now close your browser session. It can take up to 30 minutes for the reset to be processed in our systems.
  7. You can now setup two-step verification again via https://aka.ms/mfasetup. If you have chosen for temporary exemption, you won't need to use two-step verification to access Microsoft 365 for the next few days.

Still not working?

Contact the Service Desk ICT Services. 

Contact

Service Desk ICT Services (ICTS)